Acceptable Use Policy


This Acceptable Use Policy (“AUP”) must be read by the Customer using Simwood services (“Wholesale Customer”) in conjunction with our “Master Services Agreement” (MSA) and any amendments as agreed.

The AUP is subject to change and it is the sole responsibility of the Wholesale Customer to ensure compliance with the most up to date version which can be found here at any time.

In the event of any failure to comply with any of the provisions of this AUP Simwood reserves the right to suspend or cease your service with immediate effect.

  Acceptable Use Policy

From the blog

Wholesale voice & SMS rate update (2017-06-28)

Wednesday 21st June 2017

We will be updating our Managed A-Z Termination rates and codes on June 28th 2017. Our rates can be downloaded below. Please see our new brochure to understand our different service levels. You can check (and change) your current service level in the “Commercial” tab of the portal. PACKAGE RATE BY CURRENCY Managed Interconnect Subject to status Virtual Interconnect – see [...]read more »

New stack update

Wednesday 21st June 2017

Many thanks for the positive feedback following the beta release of our new stack last week. Registration Proxy As advised, our (already beta) Registration Proxy has now been migrated to the beta stack so  User Agent registration and outbound calls from them will be handled there. Media on incoming calls will however continue to route [...]read more »

Our new stack is available in open beta

Wednesday 14th June 2017

By Simon Woodhead We’re delighted to announce our new stack is now available in open beta. If you’re the kind of person who just wants to get stuck in, the links (password protected) you’ll need are: Outbound SIP interop Inbound SIP interop Registration proxy Configuring Opus Whilst we refer to this as the ‘new stack’ [...]read more »

Simwood eSMS Limited
2 Venture Road
Southampton
SO16 7NP
United Kingdom

0330 122 3000

Registered in England 03379831