Acceptable Use Policy


This Acceptable Use Policy (“AUP”) must be read by the Customer using Simwood services (“Wholesale Customer”) in conjunction with our “Master Services Agreement” (MSA) and any amendments as agreed.

The AUP is subject to change and it is the sole responsibility of the Wholesale Customer to ensure compliance with the most up to date version which can be found here at any time.

In the event of any failure to comply with any of the provisions of this AUP Simwood reserves the right to suspend or cease your service with immediate effect.

  Acceptable Use Policy

From the blog

Wholesale voice & SMS rates (2017-04-12)

Sunday 9th April 2017

We will be updating our Managed A-Z Termination rates and codes on April 12th 2017. Our rates can be downloaded below. Please see our new brochure to understand our different service levels. You can check (and change) your current service level in the “Commercial” tab of the portal. PACKAGE RATE BY CURRENCY Managed Interconnect Subject to status Virtual Interconnect – see [...]read more »

Direct Connect from 170+ data centres (or the cloud)

Saturday 1st April 2017

We’ve been on a bit of a mission recently to encourage customers to connect directly into our network to improve quality, stability and attack protection. See our blog post on “Surviving Somebody Else’s DDoS” if you’re wondering why. Right now 86% of our traffic comes in over peering, which is an incredibly high figure; just [...]read more »

Anycast portal now live

Wednesday 29th March 2017

We’ve taked about our new containerised architecture at various conferences, and most recently we talked at ClueCon Weekly on the work we’re doing with anycast. Last night we took the bold step of moving our portal and a clone of our API*, entirely over to this infrastructure. We hope you like it! We will be [...]read more »

Simwood eSMS Limited
2 Venture Road
Southampton
SO16 7NP
United Kingdom

0330 122 3000

Registered in England 03379831